Returns must be received the same condition that you received it, undamaged and intact and in the original packaging.
To start a return, you can contact us at craig@collegebronze.com. Please note that returns will need to be sent to the following address:
345 Hembree Rd, Roswell GA 30022
You can always contact us for any return question at craig@collegebronze.com.
Damages and issues
Please inspect your order immediately upon reception (within 2 days of delivery), and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at craig@collegebronze.com.
